All is not lost at Canadian airports

Customer Service - Your Security 1st
Follow us on Twitter

All is not lost at Canadian airports

Last year, thousands of travellers forgot items at airport security checkpoints across the country. But did you know that almost 2,000 of these items were returned to passengers thanks to the vigilance of screening officers, including:

  • 615 laptops
  • 274 carry-on bags
  • 239 phones
  • 120 passports
  • 114 wallets
  • 104 watches

When screening officers notice an item accidentally left at the checkpoint, they immediately contact the Canadian Air Transport Security Authority’s (CATSA’s) operations centre in Ottawa. Within minutes, individuals are identified using surveillance cameras and CATSA’s boarding pass scanning system, and the information is relayed back to screening officers who – in many cases – are able to return items to passengers before they board their flights.

Security checkpoints can be busy and fast-paced at times. As boarding passes are presented to screening officers, bags are placed on tables, laptops and liquids, aerosols and gels are taken out of bags, and jewelry, jackets, hats, belts and sometimes shoes are removed and placed in the bins, things can get hectic.  Add in a couple of kids that need to be watched and it’s not surprising that items get left behind. 

CATSA reminds everyone planning to travel by air to collect all their belongings at the end of the screening process. 

good deeds, returned items

Share This Page

Facebook Icon, Twitter Icon, LinkedIn Icon, Pinterest Icon, Email Icon